Bourke St Campus


Popular, Technology


This qualification provides the skills and knowledge for an individual to administer and manage information and communications technology (ICT) support in small-to-medium enterprises (SMEs) using a wide range of general ICT technologies.Persons working at this level provide a broader rather than specialised ICT support function, applying a wide range of higher level technical skills in ICT areas such as networking, IT support, database development, programming and web development..


Entry Requirements

International Students
  • 18 years or over
  • Basic computer skills
  • Meet all Student Visa requirements, including
    • Year 11 – 12 academic education or equivalent
    • IELTS 5.5 (or equivalent) or English proficiency

Course Fees

Total Course Fees$12,200
Enrolment Fees$200 (non-refundable)
Material Fees$1,000
Tuition Fees$11,000

Course Delivery International Students

56 weeks classroom delivery, depending on intake (includes a maximum of 4 weeks holiday). Students must attend minimum 20 hours class time per week as part of your Student Visa requirements.

Delivery Methods

  • Classroom based training sessions to develop the knowledge and theoretical understandings required to undertake IT based work and work within a potentially highly regulated industry (subject to vocational direction), and prepare for and practice dealing with situations that arise in a technical programs.
  • Practical training and workshops in simulated IT environments allowing for training, practice and assessment to occur in an appropriate environment (Taking SHIC as simulated environment).
  • Telephone support

Assessment Methods

  • Using a variety of presentation methods such as utilising current technology for visual displays (visual), explaining the content verbally or in writing, as well as either distributing notes, or referring to reading materials (verbal, auditory);
  • A participatory, contributions oriented approach to learning that recognises students as potential creators of new knowledge products and contributors to the total learning and assessment process.
  • Teaching theoretical material by first presenting problems and case studies that relate to the theory (sensing, inductive, global);
  • Trainers concerned with creating experiences and contexts that make the student willing and able to learn (readiness);
  • Designed to facilitate extrapolation and or fill in the gaps (going beyond the information given).

Recognition of Prior Learning (RPL)

If you think you may be eligible to apply for RPL, please contact the college to discuss.


Unit CodeTitle
BSBSUS501Develop workplace policy and procedures for sustainability
BSBWHS501Ensure a safe workplace
ICTICT509Gather data to identify business requirements
ICTICT511Match ICT needs with the strategic direction of the enterprise
ICTNWK511Manage network security
ICTNWK513Manage system security
ICTNWK527Manage an enterprise virtual computing environment
ICTNWK614Manage ICT security
ICTICT501Research and review hardware technology options for organisations
ICTICT515Verify client business requirements
ICTWEB502Create dynamic web pages
ICTWEB505Develop complex web page layouts
ICTWEB516Research and apply emerging web technology trends
ICTICT406Build a graphical user interface
ICTICT419Work effectively in the digital media industry
BSBCRT501Originate and develop concepts
ICTGAM504Manage interactive media production
CUAPOS201Perform basic vision and sound editing
ICTSAS517Use network tools
ICTNWK531Configure an internet gateway
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