Bourke St Campus


Popular, Technology


This qualification provides the skills and knowledge for an individual to administer and manage information and communications technology (ICT) support in small-to-medium enterprises (SMEs) using a wide range of general ICT technologies.Persons working at this level provide a broader rather than specialised ICT support function, applying a wide range of higher level technical skills in ICT areas such as networking, IT support, database development, programming and web development. They plan, design, apply and evaluate solutions to unpredictable problems, and identify, analyse and synthesise information from a variety of sources.
  • For course packages or re-enrolment, the registration fee is payable only once.
  • These fees are indicative and are subject to change at the time of enrolment.

Career Opportunities

Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:
  • General Application Support Officer
  • IT Office Manager

Entry Requirements

International Students
  • 18 years or over
  • Basic computer skills
  • Meet all Student Visa requirements
  • A good command of written English.
If the student cannot provide a satisfactory IELTS score or equivalent, the student is advised to take College Placement test to check if he/she can satisfy the minimum English Requirement. If there are doubts about the student’s English language skills to cope in an academic environment, the student is advised to undertake an English (ELICOS) course at an approved provider for an appropriate duration until the client achieves an IELTS score of 5.5.  

Course Fees

Enrolment Fees$250 (non-refundable)
Material Fees$1,000
Tuition Fees$10,950
Total Course Fees$12,200

Course Delivery International Students

56 weeks classroom delivery, depending on intake (includes a maximum of 4 weeks holiday). Students must attend minimum 20 hours class time per week as part of your Student Visa requirements.

Assessment Method

Students can be assessed in a variety of methods such as Practical Demonstration, Report, Project, Assessments, Case Study, Written Questions, Observation, Analysis, Activities, Assignment, Portfolio, Role Play

Mode of Study

  • Face-to-face
  • Distance learning is not available

Pathways Information to enter this qualification

Candidates may enter the qualification through a number of entry points demonstrating potential to undertake vocational education and training at diploma level, including:
  • ICT40115 – Certificate IV in Information Technology

Recognition of Prior Learning (RPL)

If you think you may be eligible to apply for RPL, please contact the college to discuss.

Credit Transfer

Students who have successfully completed whole units of competency within the training package with another institution in Australia can apply for a credit transfer (CT).  


Unit CodeTitle
BSBSUS501Develop workplace policy and procedures for sustainability
BSBWHS501Ensure a safe workplace
ICTICT509Gather data to identify business requirements
ICTICT517Match ICT needs with the strategic direction of the organisation
ICTNWK511Manage network security
ICTNWK513Manage system security
ICTNWK527Manage an enterprise virtual computing environment
ICTNWK614Manage ICT security
ICTICT501Research and review hardware technology options for organisations
ICTICT515Verify client business requirements
ICTWEB502Create dynamic web pages
ICTWEB505Develop complex web page layouts
ICTWEB516Research and apply emerging web technology trends
ICTICT406Build a graphical user interface
ICTICT419Work effectively in the digital media industry
BSBCRT501Originate and develop concepts
ICTGAM504Manage interactive media production
CUAPOS201Perform basic vision and sound editing
ICTSAS517Use network tools
ICTNWK531Configure an internet gateway
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